Privacy Policy

This Privacy Policy describes how ecoco (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website (the “Site”) or use our services.

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1. Personal Information We Collect

When you visit the Site, we may collect certain information about your device, interaction with the Site, and information necessary to process your purchases. This may include:

• Identifiers such as name, email address, shipping address, and phone number
• Order information such as products purchased and payment status
• Device and usage information such as IP address, browser type, and access times

2. How We Use Your Personal Information

We use your personal information to:

• Fulfill and manage orders
• Provide customer support
• Communicate with you regarding your purchases or inquiries
• Improve and optimize our services
• Comply with legal obligations

3. Disclosure of Personal Information

We may disclose personal information to third-party service providers that help us operate our business (such as payment processors, fulfillment partners, and customer support platforms).

We may also disclose personal information when required to comply with applicable laws, legal processes, or governmental requests, or when we believe disclosure is necessary to protect our rights, users, or services.

4. Shopify as Our E-commerce Platform

Our online store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.

Your personal information may be processed by Shopify in accordance with their privacy policy and terms of service. For more information about how Shopify handles personal data, please review Shopify’s Privacy Policy:

https://www.shopify.com/legal/privacy

5. International Transfers of Personal Data

Your personal information may be transferred to, stored, and processed outside of your country of residence, including in the United States and other jurisdictions where data protection laws may differ.

By using our Site and services, you consent to the transfer, processing, and storage of your information in such jurisdictions.

6. Marketing Communications and Opt-Out

If we send you promotional or marketing communications, you may opt out at any time by following the unsubscribe instructions included in those communications or by contacting us directly.

Transactional or service-related communications may still be sent as necessary.

7. Data Retention and Deletion Requests

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

You may request that we delete your personal information. Please note that certain information may remain in backup or archival systems and cannot be immediately removed.

8. Children’s Privacy

Our services are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that personal information of a child under 13 has been collected, we will take reasonable steps to delete such information.

9. Your Rights (U.S. Residents)

Depending on your state of residence, you may have rights regarding your personal information, including the right to access, correct, or delete your data.

To exercise these rights, please contact us using the information below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

11. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us at: